Certain apps e.g. the Autodesk building design suite and Solidworks do not launch after virtualization. Task Manager shows the main executable is running but the application does not appear.
Cloudpaging Player log file
Error: (APM_E_APP_CONFIG_INSTALL_FONT) Failed to install SHARED fonts for app
This error is generated when Cloudpaging Player attempts to find the path to the "?fonts?" folder in Windows 11. This action is blocked by Windows 11 which then causes the virtualization to freeze.
Use one of the methods from Packaging Fonts - Advanced e.g.
- Change "inject fonts for use by the application only" to "Register fonts for current user"
- Exclude .SHX fonts
- Close the application in Cloudpaging Player
- Click the launch button in Cloudpaging Player
- Use Cloudpaging Player < 9.3.1
Product: Cloudpaging Player
Reference: CP-34368, CP-34219, CP-34405
Affected Version(s): 9.3.1 - 9.4.0
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